July 2010 UKCSI scores sector–by–sector
These lists detail the top 5 performers in each sector (where there are 5 or more organisations within the sector — some sectors do not contain 5 organisations. Find out more about the methodology).
Automotive sector
Buy the Automotive sectoral presentation.
- Mazda — 80.6
- Honda — 80.3
- BMW/Mini — 80.2
- Toyota — 79.6
- Mercedes Benz — 79.0
Finance (banks) sector
Buy the Finance (banks) sectoral presentation.
- first direct — 84.0
- The co-operative bank — 83.0
- Nationwide — 78.5
- Bank of Scotland — 76.2
- Lloyds TSB — 75.5
Finance (insurance) sector
Buy the Finance (insurance) sectoral presentation.
- BUPA — 83.7
- SAGA — 82.0
- LV= — 81.1
- Churchill — 79.7
- Esure — 78.9
Public services (local)
Buy the Public services (local) sectoral presentation.
- Your local Ambulance Service — 81.1
- GP surgery / health centre — 76.4
- your local Police Service — 63.2
- your local council — 57.5
Public services (national)
Buy the Public services (national) sectoral presentation.
- The Identity & Passport Service — 77.8
- Post office — 74.3
- NHS / hospital service — 74.0
- DVLA — 73.6
- Royal Mail / Parcelforce — 66.9
Leisure
Buy the Leisure sectoral presentation.
- your local restaurant — 85.0
- your local fish & chip shop — 83.2
- Pizza Express — 82.5
- Toby Carvery — 81.5
- Greggs / Baker's Oven — 81.0
Retail (food)
Buy the Retail (food) sectoral presentation.
- Waitrose — 87.8
- Marks & Spencer (food) — 85.1
- Sainsbury's — 80.9
- ASDA — 80.8
- Tesco — 79.5
Retail (non–food)
Buy the Retail (non–food) sectoral presentation.
- John Lewis — 87.9
- Lloyds Pharmacy — 86.3
- Boots — 84.3
- Marks & Spencer — 83.9
- Ikea — 81.1
Services
Buy the Services sectoral presentation.
- your local hair dresser — 86.8
- your local electrician — 83.3
- RAC — 83.1
- AA — 82.5
- Enterprise Rent-A-Car — 81.6
Telecommunications
Buy the Telecoms sectoral presentation.
- O2 — 78.1
- T–Mobile — 77.2
- Sky — 76.2
- Vodafone — 74.6
- Orange — 74.1
Tourism
Buy the Tourism sectoral presentation.
- SAGA — 85.8
- Virgin Holidays — 85.4
- Marriott — 85.3
- P&O Cruises — 82.1
- Hilton — 81.0
Transport
Buy the Transport sectoral presentation.
- Eurotunnel — 83.0
- Virgin Atlantic — 81.2
- P&O Ferries — 80.8
- British Airways — 79.8
- Easyjet — 75.7
Utilities
Buy the Utilities sectoral presentation.
- Scottish and Southern Energy (SSE) — 75.5
- Severn Trent Water — 72.9
- EDF Energy — 70.7
- Northern Ireland Electricity Service (NIES) — 70.4
- E.ON — 70.4